This Policy (the "Policy") explains the kind of information to be collected in the course of using the application service, Acloset (and its web site). Acloset is provided by Looko, Inc. (”The company”, “we”, or “us”) The Policy also explains the way of their treatment.

The company regards personal information of the users as important. The company is obliged to inform them of 1) the purpose of collecting the information, 2) method of company's usage of the personal information, and 3) the measures taken by the company for protection of those personal information.

By using our services and submitting information, you are agreeing to the terms outlined in this Privacy Policy, our Terms of Service, and any other relevant documentation. If you do not agree to these terms, you should stop using the services immediately. Looko reserves the right to deny or suspend access to anyone we believe has violated any part of this Privacy Policy.

This Policy will be effective on the March 18th, 2026 and, in case of modification thereof, the company will make public notice through posting it on the bulletin board of the service (or individual notice through sending e-mails).

  1. Information to be Collected and Method of Collection

    1. Personal information items to be collected

      1. Information provided by the users

        The Company collects the information directly provided by the users.

        1. Contact data: name, address, phone number, and etc.
        2. Profile data: nickname, birthdate, email address (ID), password, phone number, gender, picture, interests, preferences, merchandise sizing, and etc.
        3. Payment data: name, address, phone number, email address, account number, card number, and etc.
        4. Uploaded data: text, photo, audio, video, and their metadata
        5. Payment Transaction Data: When you purchase Beans or subscribe to paid plans via In-App Purchase (IAP), the payment is processed directly by the platform provider (e.g., Apple App Store or Google Play Store). Looko Inc. does not directly collect or store your full credit card number or bank account details. We receive necessary transaction confirmation data from the platform provider (such as purchase/subscription confirmation, transaction ID, purchase/subscription amount, billing cycle information, and general location) to facilitate the transaction, provide the purchased Beans or activate the subscription, and maintain records.
        6. AI Chat Data: When you interact with our AI Chat feature, we collect: (i) the textual content of your messages and the AI's responses; (ii) any images you choose to upload within the chat interface; and (iii) associated metadata, such as timestamps and session identifiers.
        7. Submitted data: any data you provide when you participate in a promotion or competition
        8. Third-Party Integration Data When you utilize features that interact with third-party services (such as "Import from Purchase History" or Email Integration), we collect the following data:
          • Third-party Shopping Sites Data: In the course of using the import feature through our in-app browser, we collect the HTML source code of the pages you access to extract purchase details. This includes information such as item name, price, size, options, product images, and order dates.
          • Email Data:
            • Forwarded Emails: If you forward purchase confirmation emails to your designated Acloset email address, we collect the full content (header, body text, and HTML) of the forwarded emails.
            • Connected Email Accounts: If you connect your email account (e.g., via Google OAuth), we collect the content of specific emails identified as purchase receipts or order confirmations. We do not access or collect emails that are determined to be unrelated to transaction history.
      2. Information collected while the users use services

        Besides of information directly provided by the users, the Company may collect information in the course that the users use the service provided by the Company.

        1. Equipment information: Equipment identifier, and use information of website or application, operating system and its version, device information.
        2. Your activities: Profiles you have viewed; Your views, likes, saves, searches; Users you follow (and users who follow you); The time you access our Service and for how long; The website you came to our website from, or went after leaving our website; In-app messages and comments; Item description; Preferences and notification settings; Any choices you make when using our Service.
        3. Log information: IP address, log data, use time, internet protocol address, cookie and web beacon
        4. Location information
      3. Other Information

        In following circumstances, we may also collect and use your data.

        1. When they are legally required
        2. When we acquired your consent
        3. We may use your data for legitimate business purposes, as long as our use does not outweigh your interests and rights.
      4. Sensitive Information

        1. We may collect sensitive information, such as information about your religious beliefs, racial or ethnic origin, physical and mental health details, or sexual orientation, with your express consent, for example when you complete a survey.
        2. We may also use this information for marketing and publicity purposes, with your permission. The provision of sensitive data for these purposes is completely voluntary. Additionally, we may collect and use sensitive data to comply with government regulations.
        3. If you choose to share sensitive data on our service, you acknowledge that you are making this information publicly available at your own discretion and that we may use it for the purposes mentioned above. We reserve the right to remove sensitive data from our service or request that you remove it at any time.
    2. Method of collection

      The Company collects the information of users in a way of the followings:

      1. application, webpage, written form, fax, telephone calling, e-mailing.
      2. provided by partner companies
  2. Use of Collected Information

    Looko Inc. uses the collected information for the following purposes:

    1. Service Provision and Operation
      1. To manage user accounts, perform member identification, and provide the Acloset service.
      2. To perform contracts regarding the provision of services demanded by users, including processing payments and settlement for Beans purchases or paid plan subscriptions.
      3. To manage your digital closet and display your content.
      4. To help you connect with other users through community features.
      5. To communicate with users regarding service operation and respond to inquiries.
      6. To enable security features, such as remembering devices and sending security codes.
      7. To take any other necessary actions to provide the services offered by Looko Inc.
    2. Service Improvement and Development
      1. Analyzing user data to understand usage patterns, identify areas for improvement, and develop new functionalities.
      2. To make statistics on members’ service usage and analyze trends and activities to provide services and potentially place advertisements based on statistical characteristics.
      3. To maintain and improve the technical accuracy of our automated import features. We analyze collected data (such as HTML source code from third-party sites and email content) to troubleshoot parsing errors and adapt to structural changes in external platforms.
    3. Communication and Marketing
      1. To send you tips, technical notices, updates, security alerts, support messages, and notifications about policy changes or application functions.
      2. To provide information on promotional events and opportunities to participate.
      3. To send you marketing materials (including via email) about products, services, offers, and events we think may be of interest to you (you can opt-out).
      4. To assess if our marketing campaigns or promotions have been successful.
      5. For other marketing or advertising purposes based on your prior consent.
    4. Safety, Security, and Legal Compliance
      1. To detect and deter unauthorized or fraudulent use of or abuse of the service, and prevent other harmful activities.
      2. To comply with applicable laws or legal obligations.
      3. To enforce our terms and conditions and other usage policies.
      4. To protect the rights and safety of Looko Inc., our users, and the public.

    We will obtain consent from users in advance if we intend to use the collected information for purposes other than those specified above.

  3. Disclosure of collected information

    Except for the following cases, the Company will not disclose personal information with a 3rd party:

  4. Cookies, Beacons and Similar Technologies

  5. User’s right

  6. Security

  7. Protection of personal information of children

  8. Data That Does Not Belong to You

  9. Modification of Privacy Protection Policy

  10. Contact information of Company

Appendix of Privacy Protection Policy

<1> Data transfer to other countries

<2> 3rd party's sites and services

<3> Guide for users residing in California

<4> Guide for users residing in Korea